Privacy Policy
CT Roofing Home Improvement LLC
Effective Date: May 14, 2026
1. Introduction
CT Roofing Home Improvement LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us, visit our website, or submit a form to request roofing services.
2. Information We Collect
We may collect the following personal information from you:
- Full name
- Phone number
- Email address
- Home or property address
- Zip code
- Service needs and preferences
- Information submitted through Facebook Lead Forms or our website contact forms
3. How We Use Your Information
We use the information we collect to:
- Respond to your roofing estimate requests
- Contact you via phone, email, or SMS text message regarding your inquiry
- Schedule appointments and follow up on service requests
- Improve our services and customer experience
- Comply with legal obligations
4. SMS Text Message Communications
By submitting your phone number through our website or a Facebook Lead Form, you consent to receive SMS text messages from CT Roofing Home Improvement LLC. These messages may include appointment confirmations, follow-ups on your roofing estimate request, and service updates.
Message frequency varies. Standard message and data rates may apply.
To opt out of SMS communications at any time, reply STOP to any message. To receive help, reply HELP. You may also contact us directly at the information provided below.
5. How We Share Your Information
We do not sell, trade, rent, or share your personal information with third parties for marketing purposes. We may share your information with:
- Service providers who assist us in operating our business (e.g., CRM software, scheduling tools)
- Legal authorities if required by law or to protect our rights
We do not use purchased, rented, or affiliate lead lists.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Contact us with any privacy-related concerns
8. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may adjust your browser settings to refuse cookies.
9. Third-Party Links
Our website or forms may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
CT Roofing Home Improvement LLC Stamford, CT 06905 Phone: 203-898-2226 Email: ctroofinghome@gmail.com Website: ctroofinghome.com