Privacy Policy
CT Roofing Home Improvement LLC
Effective Date: May 14, 2026
1. Introduction
CT Roofing Home Improvement LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us, visit our website, or submit a form to request roofing services.
2. Information We Collect
We may collect the following personal information from you:
- Full name
- Phone number
- Email address
- Home or property address
- Zip code
- Service needs and preferences
- Information submitted through Facebook Lead Forms or our website contact forms
3. How We Use Your Information
We use the information we collect to:
- Respond to your roofing estimate requests
- Contact you via phone, email, or SMS text message regarding your inquiry
- Schedule appointments and follow up on service requests
- Improve our services and customer experience
- Comply with legal obligations
4. SMS Text Message Communications
By submitting your phone number through our website or a Facebook Lead Form, you consent to receive SMS text messages from CT Roofing Home Improvement LLC. These messages may include appointment confirmations, follow-ups on your roofing estimate request, and service updates.
Message frequency varies. Standard message and data rates may apply.
To opt out of SMS communications at any time, reply STOP to any message. To receive help, reply HELP. You may also contact us directly at the information provided below.
5. SMS Opt-In Information Sharing Policy
CT Roofing Home Improvement LLC does not share, sell, rent, lease, or otherwise disclose SMS opt-in data, mobile phone numbers, or consent information to any third parties or affiliates for marketing or promotional purposes under any circumstances.
Phone numbers and SMS consent collected through our website forms, Facebook Lead Forms, or any other opt-in method are used exclusively by CT Roofing Home Improvement LLC to communicate with you about your roofing estimate request and related services.
The only exceptions to this policy are:
- Service providers who help us deliver SMS messages (such as our SMS platform provider) and who are contractually prohibited from using your information for their own marketing purposes
- Legal authorities if required by law, court order, or to protect our rights
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of mobile information opt-in data and consent will not be shared with any third party.
6. How We Share Your Information
We do not sell, trade, rent, or share your personal information with third parties for marketing purposes. We may share your information with:
- Service providers who assist us in operating our business (e.g., CRM software, scheduling tools)
- Legal authorities if required by law or to protect our rights
We do not use purchased, rented, or affiliate lead lists.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Data Security Practices
We take the security of your personal information seriously. We implement industry-standard security measures including:
- SSL encrypted data transmission across all website forms and opt-in submissions
- Secure servers and password-protected database storage
- Restricted access — only authorized personnel can view personal data
- Regular security reviews of our systems and third-party vendors
- Trusted third-party service providers (CRM, SMS platforms) that maintain their own industry-standard security protocols
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach affecting your information, we will notify affected users promptly as required by applicable law.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Contact us with any privacy-related concerns
10. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may adjust your browser settings to refuse cookies.
11. Third-Party Links
Our website or forms may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
CT Roofing Home Improvement LLC Stamford, CT 06905 Phone: 203-898-2226 Email: ctroofinghome@gmail.com Website: ctroofinghome.com